BEEPER is a professional trustworty expert in providing unforgettable high-quality customer experience via different modern communication channels.
We offer outstanding customer care services, focused on long-term relationships, loyalty and minimum customer efforts, provided by our professional well-trained, proactive and dedicated people.
CUSTOMER SERVICE MANAGEMENT
Consulting/Recommending about Payment/Contract Terms, Conditions and Services;
Informing about Debts/Delays;
Customer Application Processing;
Technical Assistance and more;
Automated Information Assistance based on IVR.
Customer Loyalty/Satisfaction Programs and Management;
Contract Terms and Conditions Change/Extension;
Cross-Sales and Up-Sales;
Contract Anniversary and more.
We are specialized in technical customer assistance of any complexity and scale, including multilevel and multichannel support, integration with client's systems, databases and equipment to provide the highest level of customer experience, efficiently and effectively.