• CENTRAL OFFICE / RUSSIA8 800 707 1000
  • REPRESENTATIVE OFFICE IN UKRAINE+380 44 205 0000

CUSTOMER CARE & RETENTION

BEEPER is a professional trustworty expert in providing unforgettable high-quality customer experience via different modern communication channels.  

We offer outstanding customer care services, focused on long-term relationships, loyalty and minimum customer efforts, provided by our professional well-trained, proactive and dedicated people.

 

CUSTOMER SERVICE MANAGEMENT 

  • Product/Services Explanations/Subscriptions;
  • Problem Solving;
  • Consulting/Recommending about Payment/Contract Terms, Conditions and Services;
  • Informing about Debts/Delays;
  • Customer Application Processing;
  • Technical Assistance and more;
  • Automated Information Assistance based on IVR.

 

DIRECT MARKETING

  • Customer Loyalty/Satisfaction Programs and Management;
  • Contract Terms and Conditions Change/Extension;
  • Cross-Sales and Up-Sales;
  • Claim Processing
  • Contract Anniversary and more.

We are specialized in technical customer assistance of any complexity and scale, including multilevel and multichannel support, integration with client's systems, databases and equipment to provide the highest level of customer experience, efficiently and effectively. 

 

WELCOME CALLS AND TARGET MARKETING PROGRAMS.

Comminications with prospects and customers.

Database development. 

 

 

 

 

WE ARE READY TO PROVIDE OUTSTANDING CUSTOMER EXPERIENCE 24X7X365 IN A MULTICHANNEL AND MULTILINGUAL MODE. 

 


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