• CENTRAL OFFICE / RUSSIA8 800 707 1000
  • REPRESENTATIVE OFFICE IN UKRAINE+380 44 205 0000

COMPREHENSIVE SUPPORT

We offer turn-key information support, according to individual needs and requirements of our clients. 

 

INFORMATION SUPPORT

“A UNIFIED POINT” for customers with application/feedback processing, analysis keeping FCR at the highest level and other key contact centre metrics in a multichannel and multilingual mode.

Informing customers about new and additional products/services through ongoing professional customer support “HOTLINE”.

Advising customers about products and services, contract terms and conditions, payment, technical issues, contact information, etc.
 

TECHNICAL SUPPORT

We offer organization of ongoing technical support of any scale and complexity with outstanding customer experience.

Multilevel and multichannel support, integration with client's systems, databases and equipment to provide an outstanding customer experience, efficiently and effectively. 
 

DATABASE DEVELOPMENT AND UPDATE 

Developing and updating of databases.

Our team consists of experts from different markets and fields including Banking, Insurance, Retail, Online Retail, Delivery, Telecommunications, and others. 

 

 

WE ARE READY TO PROVIDE HIGH-QUALITY COMPREHENSIVE SUPPORT fOR CUSTOMERS FROM DIFFERENT MARKETS IN A MULTICHANNEL AND MULTILINGUAL MODE. 

 


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