We offer turn-key information support, according to individual needs and requirements of our clients.
“A UNIFIED POINT” for customers with application/feedback processing, analysis keeping FCR at the highest level and other key contact centre metrics in a multichannel and multilingual mode.
Informing customers about new and additional products/services through ongoing professional customer support “HOTLINE”.
Advising customers about products and services, contract terms and conditions, payment, technical issues, contact information, etc.
We offer organization of ongoing technical support of any scale and complexity with outstanding customer experience.
DATABASE DEVELOPMENT AND UPDATE
Developing and updating of databases.
Our team consists of experts from different markets and fields including Banking, Insurance, Retail, Online Retail, Delivery, Telecommunications, and others.
WE ARE READY TO PROVIDE HIGH-QUALITY COMPREHENSIVE SUPPORT fOR CUSTOMERS FROM DIFFERENT MARKETS IN A MULTICHANNEL AND MULTILINGUAL MODE.
BEEPER is a market leader with the market share of 19.1% according to the result of RBC Research 2014.
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This video is a brief overview of BEEPER.
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