• CENTRAL OFFICE / RUSSIA+7 499 705 1000
  • OFFICE IN UKRAINE+380 44 205 0000

CONTACT CENTRE OUTSOURCING

TRANSFERRING REMOTE CUSTOMER SERVICE TO BEEPER 

  • Creation of a Project/Model with Calculation of Cost Savings;
  • Development of Recommendations ABOUT Customer Service Improvement;
  • Transfer Remote Customer Service Functions to BEEPER;
  • Organization and Performance of Remote Customer Services in BEEPER. 

 

ADVANTAGES OF OUTSOURCING

 

  • Professional  Solutions Based on Proficiency and Applied Knowledge;
  • Investment Transparency and Control;
  • Fast Implementation of Necessary Changes and Improvements;
  • Efficient and Effective Contact Centre Management;
  • Increase in Service Availability (SL up to 85/30), Performance (FCR up to 85%);
  • Cost Reduction by 10% or more; 
  • Adoption of Modern Professional Contact Centre Technologies and Tools including Technological Platform, Automated Services, Data/Speech Analytics and more. 

 

→ SEND A REQUEST FOR ADVICE ON CONTACT CENTRE OUTSOURCING

We are ready to implement outsourcing projects of various scales and complexity! 

 

 


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