One of the leading brands of outsourcing contact centers was founded on October 29, 1995. During these 18 years the company has developed, trying to outrun the time, adopting new technologies. The evolution of the company went step by step. New companies entered the Group, a team was formed, principles and company’s mission were established.
Today, 11 contact centers in Russia and 2 centers in Ukraine work as part of BEEPER.
BEEPER holds the first place in the number of agent workstations offered and according to the ranking by RBC research of 2013, it is in the top four of the leading contact centers in Russia.
Due to the centralization of management, adoption of general standards and optimization of business processes BEEPER had a chance to accomplish the most challenging projects. For example, among the Partners of BEEPER are “Rostelecom”, “Sberbank” and “Federal Unitary Enterprise “Russian Post” that entrusted BEEPER with their clients. Such projects prove the quality of chosen strategies for business development. This is also proven by the high growth rate, strictly regulated working procedures, advanced technologies and big potential of BEEPER.
The beginning of the next stage of company’s development was marked by the creation of a new corporate style that unites traits of modern and young styles and high performance.
The “age of consent” also indicates success in work aimed at future development. Starting a new stage, BEEPER aims at becoming the leader of outsourcing contact centers.
Dmitry Kisilyov, the director of LLC “Info-content” (TM BEEPER) said: “The company achieved a very important point in its development. On the one hand, we are young, and it means that we have power, energy and charm. On the other hand, it is the age of maturity. What is important about this stage is that last year we set big goals ahead of us and we are quickly making progress to achieve them. These ambitious goals can help us become the leaders in these technologies and business processes. Our strong point is our attitude towards achieving results for the tasks set by our customers. We guarantee quality service of existing clients of our partners. We see client satisfaction with our work as our main goal”.