• CENTRAL OFFICE / RUSSIA8 800 707 1000
  • REPRESENTATIVE OFFICE IN UKRAINE+380 44 205 0000

BEEPER

BEEPER™ is a group of companies comprising of: “Info-Content”, LLC, “Content Trust”, LLC under a unified trademark.

BEEPER™ is a member of the following professional communities: "National Association of Contact Centres”, “All-Ukrainian Association of Contact Centres”, “Ukrainian Association of Direct Marketing”.

EXPERIENCE AND QUALITY OF SERVICES

BEEPER™ is specialized in outsourcing contact centre services, including customer care services, contact centre on demand, market research, sales, self-sevice digital solutions.

In addition to basic contact centre services BEEPER™ offers comprehensive support for optimization and renovation of parnter's remote customer service system based on outsourced management of in-house contact centre or transfer of partner’s remote customer service division to BEEPER contact centres.

Since 1999, BEEPER has implemented more than 600 projects for clients in various markets and verticals. More than 500 clients appreciated advantages of cooperation with BEEPER™. Our people are engaged in more than 100 projects of customer care services right now.

“Our Services in Detail”

REPUTATION AND CLIENTS

The Company's reputation is proved by stable business cooperation with large russian and foreign companies, such as: JSC “Rostelecom”, JSC “VimpelCom” JSC MGTS, JSC “The Ural Bank for Reconstruction and Development”, “LIGA-TV”, LLC, “Internet - Shop E96”, LLC, JSC “Information Network” (E-card), JSC "Ekaterinburgenergosbyt”, “Mobile Communication Technologies” LLC (reference services of the airports “Koltsovo” and “Strigino”), “Yandex”, LLC, JSC “Comstar-Regions”, “Ekaterinburg-2000”, LLC, “Mary Kay (Ukraine) Ltd.”, LLC, Enterprise with 100% foreign investment “Ukrainian National Lottery”, PJSC “Renault Ukraine”, JSC “Autoframos”, PJSC “Kraft Foods Ukraine”, PJSC “Airline “Ukrainian International Airlines”, “SYNEVO Ukraine”, LLC, Subsidiary with foreign investment “Readers’ Club “Family Leisure Club”, PJSC “Philip Morris Ukraine”, LLC,  “IMP” LLC, “OTTO UKRAINE”, etc.

BEEPER™ regularly participates in federal projects, like: “Elections of the President of the Russian Federation” in 2012, “Direct Line with the President of the Russian Federation” in 2013 and 2014.

Many clients marked the results of cooperation with BEEPER with testimonals and recommendations.

“Why Choose Us” in Detail

TECHNOLOGY

BEEPER™ keeps pace with the development of modern technologies, ensuring business efficiency and effectiveness in telecommunications and superior customer care services. We are permanently searching for new approaches and innovations, integrating them into our solutions, to meet emerging needs and requirements of modern businesses. Our advantage is the implementation of technologies, enabling us to develop both typical and unique solutions for bilding relationships with customers in different markets.

“Technological Platform” in Detail

GEOGRAPHY

7 of BEEPER™‘s contact centres are located in Russia and Ukraine.

More than 1650 workstations for agents.

“Geography” in Detail

COOPERATION  

In our cooperation with our clients, we focus on the development and implementation of individual solutions for every project. Flexibility and willingness to work for the optimization and improvement of effectiveness of our clients' businesses, are the basic principles of our partnership.

MEMBERSHIP IN ASSOCIATIONS OF CONTACT CENTRES:

  NACC - National Association of Contact Centres AUACC - All-Ukrainian Association of Contact Centres

UADM - Ukrainian Association of Direct Marketing

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